How do I cancel my payout request?

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Last Update één jaar geleden

To cancel your payout request, please follow these steps:

  1. Contact Customer Support: Reach out to our customer support team to submit a payout cancellation request. Include the following details in your ticket:

    • Date and time of the payout request
    • Invoice number associated with the payout request
    • The amount of the payout
  2. Access Statements Section: You can find the necessary information, such as the date & time of the payout request, invoice number, and amount, in the Statements section of your profile.

  3. Provide Relevant Information: Ensure that you provide accurate and complete details to facilitate the cancellation process.

While we cannot guarantee 100% success in cancelling the transaction, our team will do their best to assist you with your request.

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